HomeMy WebLinkAbout23 011 Multi-Year Accessibility Plan 2023-2027 By-lawTHE CORPORATION OF THE MUNICIPALITY OF KINCARDINE
BY-LAW
NO. 2023 – 011
Being a By-law to Establish a Multi Year Accessibility Plan for the
Corporation of the Municipality of Kincardine
Whereas the Municipal Act, 2001, S.O. 2001, c. 25 (the Act) Sections 8 and 9
provide municipalities with the powers of a natural person to enable them to govern
their affairs as they consider appropriate under this or any other Act and to enhance
their ability to respond to municipal issues; and
Whereas by Ontario Regulation 191/11 a Municipality shall establish, implement,
maintain and document a multi-year accessibility plan, which outlines the
organization’s strategy to prevent and remove barriers and meet its requirements
under this Regulation; now therefore be it
Resolved that the Council of The Corporation of the Municipality of Kincardine
Enacts as follows:
1. That the Municipality of Kincardine 2023–2027 Multi-Year Accessibility Plan,
attached hereto as Schedule “A”, and forming part of this by-law, be adopted.
2. That By-law shall come into full force and effect upon its final passage.
3. That this By-law may be cited as the “Multi-Year Accessibility Plan 2023 -
2027 By-law”.
Read a First and Second Time this 23rd day of January, 2023.
Read a Third Time and Finally Passed this 23rd day of January, 2023.
Deputy Mayor Clerk
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Schedule ‘A’ to By-law No. 2023 - 011
The Corporation of the
Municipality of Kincardine
2023-2027 Multi-Year
Accessibility Plan
This document is available in alternate formats upon request.
Please contact the Clerks Department at 519-396-3468 ext. 7111.
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Table of Contents
Executive Summary ........................................................................................................ 3
Legislative Background ................................................................................................... 4
Ontarians with Disabilities Act, 2001 (O D A), S.O. 2001, CHAPTER 32 .................... 4
Accessibility for Ontarians with Disabilities Act, S.O. 2005, C.11 (A O D A) ................ 4
O. Reg. 191/11: Integrated Accessibility Standards .................................................... 5
Facility Accessibility Design Standards (F A D S) ........................................................ 5
Barriers to Accessibility ................................................................................................... 5
Environmental Barriers ................................................................................................ 6
Communication Barriers .............................................................................................. 6
Attitudinal Barriers ....................................................................................................... 6
Technological Barriers ................................................................................................. 6
Systemic Barriers......................................................................................................... 6
Consultation .................................................................................................................... 7
Accessibility Advisory Committee .................................................................................... 7
A O D A Progress ............................................................................................................ 8
General ........................................................................................................................ 8
Information and Communication ................................................................................ 10
Employment ............................................................................................................... 10
Transportation ........................................................................................................... 10
Design of Public Spaces Standards (Accessibility Standards for the Built
Environment) ............................................................................................................. 11
Customer Service ...................................................................................................... 12
Compliance ................................................................................................................ 13
Catalogue of Issues....................................................................................................... 13
Maintenance .................................................................................................................. 14
Responsibilities ............................................................................................................. 15
Consultation .................................................................................................................. 15
Conclusion .................................................................................................................... 15
Appendix “A” ................................................................................................................. 17
Highlights of 2017-2021 Accessibility Achievements ................................................. 17
Highlights of 2018 ...................................................................................................... 17
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Highlights of 2019 ...................................................................................................... 17
Highlights of 2020 ...................................................................................................... 18
Highlights of 2021 ...................................................................................................... 19
Highlights of 2022 ...................................................................................................... 19
Appendix B .................................................................................................................... 21
Multi-Year Accessibility Plan Consultation ................................................................. 21
Appendix C .................................................................................................................... 24
What we heard .......................................................................................................... 24
Customer Service ...................................................................................................... 24
Information and Communication ................................................................................ 24
Employment ............................................................................................................... 24
Design of Public Spaces ............................................................................................ 25
Transportation ........................................................................................................... 25
Executive Summary
The Municipality of Kincardine is committed to providing excellent service for both the
public and employees by delivering programs and services that are efficient, effective,
responsive, and accessible. Accessible services meet people’s needs while protecting
the dignity and independence of people with disabilities. When services are accessible,
people can easily navigate into and around buildings and offices, receive information in
a format that works for them, and work in an accommodating place.
The creation of a Municipal Multi-Year Accessibility Plan is a requirement under the
Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11 (AODA) and
Integrated Accessibility Standards Regulation (ISAR).
The Municipality of Kincardine Multi-Year Accessibility Plan 2023-2027 outlines the
initiatives regarding accessibility that the Municipality has taken to date to prevent and
remove barriers to accessibility, as well as those they intend to achieve to ensure it is
meeting the needs of our diverse community and is following the Accessibility for
Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11.
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In addition, the Plan highlights key priorities that are important to Municipality of
Kincardine residents and was developed with valuable input from the public.
In the development of the Multi-Year Accessibility Plan, the Municipality commits to the
following:
• To post the Multi-Year Accessibility Plan on the Municipality’s website and
provide it in an accessible format upon request;
• To review and update the Multi-Year Accessibility Plan at least once every five
years in conjunction with the Accessibility Advisory Committee;
• To prepare an annual status report on the progress measures taken to
implement the strategies within the Multi-Year Accessibility Plan;
• To post the annual status report on the Municipality’s website and provide the
report in an accessible format upon request.
The Municipality of Kincardine welcomes feedback in relation to this Plan, in the format
most convenient to the person providing feedback. Our Accessibility Policies, Multi-
Year Accessibility Plan, feedback, and document request procedures are available
under the Accessibility in the Community link on the Municipality of Kincardine website
at www.kincardine.ca.
Legislative Background
Ontarians with Disabilities Act, 2001 (O D A), S.O. 2001, CHAPTER 32
In 2001, the Ontarians with Disabilities Act (O D A) was established to improve
opportunities for persons with disabilities and to provide for their involvement in the
identification, removal, and prevention of barriers to their full participation in the life of
the province.
Accessibility for Ontarians with Disabilities Act, S.O. 2005, C.11 (A O D A)
The Accessibility for Ontarians with Disabilities Act (A O D A) was enacted in 2005 and
was created to compliment the O D A and to address discrimination against persons
with disabilities in Ontario. The purpose of the A O D A is to develop, implement and
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enforce accessibility standards to achieve accessibility for Ontarians with disabilities
with respect to goods, services, facilities, accommodation, employment, buildings,
structures, and premises on or before January 1, 2025; and to provide for the
involvement of persons with disabilities in the development of the accessibility
standards.
O. Reg. 191/11: Integrated Accessibility Standards
The Integrated Accessibility Standards Regulation (I A S R) were created as part of the
A O D A. The I A S R establishes the accessibility standards for each of information and
communications, employment, transportation, the design of public spaces and customer
service. These standards are rules that businesses and organizations in Ontario must
follow to identify, remove, and prevent barriers to improve accessibility for persons with
disabilities.
Facility Accessibility Design Standards (F A D S)
At the Council meeting of May 18, 2005, Council adopted the use of the City of
London’s Facility Accessibility Design Standards, as amended from time to time, as a
guide when technically and economically feasible to do so.
Barriers to Accessibility
The A O D A and accessibility plans aim to remove barriers that prevent people with
disabilities from accessing services, facilities, and information.
The A O D A defines a disability as follows:
(a) any degree of physical disability, infirmity, malformation or disfigurement that is
caused by bodily injury, birth defect or illness and, without limiting the generality of the
foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis,
amputation, lack of physical co-ordination, blindness or visual impediment, deafness or
hearing impediment, muteness or speech impediment, or physical reliance on a guide
dog or other animal or on a wheelchair or other remedial appliance or device,
(b) a condition of mental impairment or a developmental disability,
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(c) a learning disability, or a dysfunction in one or more of the processes involved in
understanding or using symbols or spoken language,
(d) a mental disorder, or
(e) an injury or disability for which benefits were claimed or received under the
insurance plan established under the Workplace Safety and Insurance Act, 1997;
(“handicap”)
Barriers to accessibility can be described as anything that prevents an individual from
participating in aspects of society based on their disability. Barriers can be organized
into five types:
Environmental Barriers
Physical barriers within building or outdoor spaces that restrict or limit physical access
for people with disabilities.
Communication Barriers
Lack of considerations for people with disabilities when sending or receiving
information.
Attitudinal Barriers
Judgements, assumptions, and perceptions that discriminate against people with
disabilities. Attitudinal barriers are often related to lack of knowledge or understanding.
Technological Barriers
When technology cannot be or is not modified to support various assistive devices
and/or software.
Systemic Barriers
Policies, procedures, or practices established by an organization that limits people with
disabilities from participating and does not consider accessibility.
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Consultation
Under the AODA, the Municipality is required to consult with individuals and people with
disabilities. The Municipality is committed to working with members of the community
and visitors to ensure legislation is met and the Municipality is accessible.
A survey was created as outlined in Appendix A to gather feedback regarding
accessibility in the Municipality relating to the five Integrated Accessibility Standards.
The survey acted as a valuable tool to receive clear comments and recommendations
for improvements. What we heard from the survey is outlined in Appendix B.
Accessibility Advisory Committee
The regulations require the Municipality of Kincardine to have an Accessibility Advisory
Committee to advise Council about the requirements and implementation of
accessibility standards and the preparation of accessibility reports. This includes the
preparation of accessibility plans and the achievement of actions outlined within the
plan. Most members must be persons with a disability.
The members of the Accessibility Advisory Committee (A A C) are appointed by Council
in accordance with the Municipality of Kincardine Procedure By-law. The membership of
the A A C includes six members of the public and one Council member and they sit for
the term concurrent with that of Council.
The A A C shall advise the council
• each year about the preparation, implementation and effectiveness of its
accessibility plan;
• on the accessibility for persons with disabilities to a building, structure or
premises, or part of a building, structure, or premises that the council purchases,
constructs or significantly renovates; for which the council enters into a new
lease; that a person provides as municipal capital facilities under an agreement
entered with the council in accordance with section 210.1 of the Municipal Act;
• perform all other functions that are specified in the regulations.
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During the Multi-Year Accessibility Plan 2017-2022, the A A C has:
• reviewed the 2017-2022 Multi Year Accessibility Plan in detail and recommend
items be added to the plan;
• performed an annual review of various municipal facilities, parks, and streets to
create a Catalogue of Issues and consulted with the Senior Staff on their
upcoming plans to improve accessibility in the Municipality;
• assisted in the development of the annual public status report;
• reviewed building projects and site plans for municipal facilities including the new
harbour/marina washrooms, soccer field washrooms, Dunsmoor Park
washrooms, Bruce County Housing Site Plan, gate for the Davidson Centre
track, signage a the Municipal Administration Centre, accessible parking spaces
on Lambton Street, playground at Bervie Park, electronic participation at Council
meetings, funding for accessible transportation, medical clinic bollard,
Promenade street closure, On Street Patio Applications, Queen Street
reconstruction;
• implemented a Stop Gap program to increase accessibility to local retail outlets;
• increased accessibility at the Davidson Centre with the creation of a new
accessible family change room and pool lift;
• pass a resolution to support waiving of fees for service dogs and guide dogs;
• booth at Annual Kincardine Health and Wellness Fair;
• created videos to highlight accessibility in the Municipality and accessible
parking;
• advocate for accessible transportation with Saugeen Mobility;
• approval of Election Accessibility Plan for 2018 and 2022.
A O D A Progress
General
(a) Establishment of Accessibility Policies
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The Municipality of Kincardine updated GG. 3.9 Integrated Accessibility Standards
Policy in 2013 which outlines the Municipality’s commitment to achieving the
requirements under the various A O D A Standards (customer service, general,
information and communication, employment standards, transportation, and design of
public spaces).
(b) Multi-Year Accessibility Plan
The objectives of the Municipality of Kincardine’s Multi-Year Accessibility Plan are to
outline the Municipality’s strategy to prevent and remove barriers and meet its
accessibility requirements under the A O D A. The first plan was initially reviewed by the
Accessibility Advisory Committee and adopted by Council in 2013. It is posted on the
Municipality’s website and is available in alternate accessible formats upon request.
(c) Self Service Kiosks
The Municipality of Kincardine shall incorporate accessibility features when designing,
procuring, or acquiring self-service kiosks.
(d) Training – I A S R Standards and Human Resources
Ongoing compliance with Integrated Accessibility Standards Regulations and Human
Rights Code training includes the training of new hires, volunteers and individuals who
serve the public on behalf of the Municipality.
(e) 2017-2022 Accessibility Achievements
During the Multi-Year Accessibility Plan 2017-2022, the Municipality has had
achievements with respect to improving accessibility in the Municipality of Kincardine.
Achievements include removing barriers and creating more inclusive communities. A
comprehensive list of achievements has been identified within our annual Accessibility
Status Reports. Highlights of these achievements have been summarized in Appendix
A.
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Information and Communication
Information and communications are a large part of the Municipality of Kincardine’s daily
business. It is because of this that it is so important to ensure that information and
communications are created and presented in a way that considers accessibility.
The Municipality follows universal design principles and best practices when
developing, implementing, and maintaining information and communications strategies
and products. This includes websites and print communications materials as well as
face-to-face interactions.
Accessible formats for information or communication supports are provided upon
request and consider the disability of the member of the public requesting the
information. This includes information for emergency or public safety information made
available to the public.
Employment
The Municipality has incorporated accessibility criteria into its employment practices by:
• Notifying employees and the public about the availability of accommodation for
applicants with disabilities in its recruitment, selection, and notification process;
• Notifying and providing accessible formats and communication supports to
employees as requested;
• Advising employees of the workplace emergency response information and
developing a procedure to implement and accommodation;
• Developing an employee accommodation plan and return to work plan;
• Incorporating accessibility considerations into performance management, career
development and advancement as well as redeployment.
Transportation
Through GG. 3.9 Integrated Accessibility Standards Policy the Municipality of
Kincardine adopted Transportation Standards that ensure conformity with the current
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Ontario regulations with respect to accessible taxicabs, fares, mobility aids and
appropriate information to be displayed on taxi cabs.
Design of Public Spaces Standards (Accessibility Standards for the Built
Environment)
The Municipality is committed to enhanced accessibility of our public spaces. Many
buildings have already been updated and renovated to include accessible features such
as automatic door openers and accessible washrooms. Renovations of other facilities
are in progress to ensure that all residents and visitors can enjoy all that the Municipality
of Kincardine has to offer.
As public spaces are constructed or redeveloped, the Municipality will ensure that
persons with disabilities and the Accessibility Advisory Committee are consulted. These
public spaces will include the following features:
1. Recreational Trails/beach access routes
Clear widths, firm and stable surfaces, clear signage, location of amenities,
ramps
2. Outdoor Public Eating Spaces
Portion of spaces accessible, level, firm and stable
3. Outdoor Play Spaces
Firm and stable surfaces, incorporate accessibility features, consult with people
with disabilities
4. Exterior Paths of Travel
Clear widths, ramps, tonal contrast, and stairs have tonal contrast and tactile
profiles
5. Accessible Parking
Will provide two types of parking:
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Type A – wide parking spot 3400 mm with signage “van accessible”
Type B – standard 2400 mm
6. Service-Related Elements
Service Counters, fixed queuing guides (width, turn around space, cane
detectable) and waiting areas (accessible seating and mobility aid space)
7. Maintenance and Restoration
Maintain and restore public spaces and a sidewalk logbook will be inspected
annually
In addition to the Design of Public Spaces Standard, the Ontario Building Code was
amended in 2016 to include accessible requirements. The amended Building Code is
used when issuing building permits and conducting building inspections.
Customer Service
The Accessibility Standards for Customer Service came into force on January 1, 2008,
under Ontario Regulation 429/07 but as of July 1, 2016, that regulation was repealed
and placed in the Integrated Accessibility Standards Regulation 191/11. It forms
standards that require every provider of goods and services to establish policies,
practices and procedures governing the provision of goods or services to persons with
disabilities.
The Municipality of Kincardine has successfully met the requirements of this standard
through the development of GG. 3.8 Accessibility Standards for Customer Service
Policy and the ongoing training of new employees, volunteers and individuals who serve
the public on behalf of the Municipality. Procedures outlined in the policy deal with
support persons, service animals, temporary service disruptions, feedback process,
format and availability of documents and assistive devices.
GG. 3.8 Accessibility Standards for Customer Service Policy is available through the
Municipality of Kincardine website or in an alternate accessible format upon request.
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The Municipality of Kincardine is committed to being responsive to the needs of the
community and will receive and respond to feedback about the way it provides goods or
services to persons with disabilities. Customers can provide feedback in person, by
telephone, in writing, or by delivering an electronic text by email or on diskette or
otherwise.
On an ongoing basis, the Municipality provides emergency information in formats that
are accessible and consider the disabilities of members of the public requesting
information. They also provide notice of temporary service disruptions that include the
reason and duration to the public.
Services Animals are permitted in all Municipality of Kincardine premises unless the
animal is excluded by law.
Compliance
The Municipality of Kincardine submits an accessibility compliance report to the
Province of Ontario every two years. Reports were submitted in 2017, 2019 and 2022
and will continue to be submitted as required by the Regulation.
Catalogue of Issues
The Terms of Reference for the Accessibility Advisory Committee requires that they
“Catalogue and prioritize accessibility issues related to existing municipal facilities” and
consult with the various municipal departments on their upcoming plans to improve
accessibility in our municipality. This task is performed annually by the Committee and
compiled into the Catalogue of Issues.
Since 2017, the Accessibility Advisory Committee have reviewed the following municipal
facilities and parks:
• Dunsmore Park
• Kincardine Library
• Tiverton Community Centre
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• Davidson Centre
• Municipal Administration Centre
• Underwood Community Centre
• Tiverton Sports Centre
• Tiverton Library
• Harbour Street Flagpole area
• Kincardine Centre for the Arts
• Hawthorne Community Medical Clinic
These accessibility reviews and future reviews are created to accompany the
Municipality of Kincardine Accessibility Annual Public Status Report. They are meant to
assess and identify potential barriers to accessibility and suggest improvements on the
recommendations listed in the reviews. In addition, accessibility issues identified by the
public are encouraged in a feedback process on the Municipality of Kincardine website
or by contacting the Clerk’s Department.
All recommendations listed in the Catalogue of Issues are a priority for the Municipality
of Kincardine. However, they are completed based on funding and Municipality of
Kincardine Council approval.
Maintenance
The Municipality of Kincardine will reasonably maintain public spaces as per the Ontario
Regulation 239/02 Minimum Maintenance Standards for Municipal Highways. In
addition, all trails, playgrounds, paths, and beach access will be maintained from May to
October unless otherwise stated or posted. Elements such as playgrounds and
walkways/sidewalks will be continuously maintained within reason by the Municipality of
Kincardine to ensure the safety of the citizens of the Municipality of Kincardine and to
prevent barriers to people with disabilities.
If a public space is temporarily disrupted or not functioning, the public will be notified in
a variety of formats to educate about the scope of the disruptions.
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Members of the public are encouraged to notify the Municipality of Kincardine if a
function or maintenance issue occurs in a public space.
Responsibilities
Council, employees, volunteers, and those providing a good, service, program or facility
on the Municipality’s behalf are responsible for adhering to the parameters of this
accessibility plan and for ensuring that the needs of people with disabilities are
addressed when accessing the Municipality’s good, services, programs, and facilities.
Consultation
Under the AODA, the Municipality is required to consult with individuals and people with
disabilities. The Municipality is committed to working with members of the community
and visitors to ensure legislation is met and the Municipality is accessible.
A survey was created as outline in Appendix B to gather feedback regarding
accessibility in the Municipality relating to the five Integrated Accessibility Standards.
The survey acted as a valuable tool to receive clear comments and recommendations
for improvements. What we heard from the survey is outlined in Appendix C.
Conclusion
The Municipality of Kincardine continues in its efforts to remove barriers from within the
municipality (See Appendix “A”). In accordance with the Provincial Legislation, the
Municipality will continue to meet its compliance obligations by developing and
implementing programs, policies and initiatives that create and maintain a fully
accessible and inclusive community.
The identification and removal of barriers will continue to be an ongoing activity for
municipal Council, employees, volunteers, and those providing a good, service,
program, or facility on the Municipality’s behalf.
For further information, please contact the Legislative Services Department
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Jennifer Lawrie, Manager of Legislative Services/Clerk
Municipality of Kincardine
1475 Concession 5. R.R. #5
Kincardine, ON N2Z 2X6
Tel: 519-396-3468 ext. 7111 Fax: 519-396-8288
Email: clerk@kincardineca Web: www.kincardine.ca
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Appendix “A”
Highlights of 2017-2021 Accessibility Achievements
Highlights of 2018
• Obtained and began work on an Enabling Accessibility Grant to replace the pool
lift and make improvements to the family changeroom at the Davidson Centre.
• Worked with Kincardine & District Secondary School to complete an additional
StopGap Ramp for a local business.
• Obtained and began work on a Rural Economic Development Grant to replace
the existing website and upgrade it to make it WAGG 2.0 Level AA.
• Updated Municipality’s Procedure By-law No. 2013 - 161 to include electronic
participation at committee meetings.
• Creation of a Trails GIS (Geographic Information System) Storybook highlighting
accessible features.
• Completed the Harbour Street sidewalk extension.
• Installed new crosswalk at Queen and Broadway Street.
• Connaught Park Sewer Upgrade Project, Broadway Street Reconstruction and
MCR Project included curb and sidewalk reconstruction done to accessible
Standards.
• Three new accessible washrooms located at the Marina, Dunsmoor Park and the
Soccer Fields were approved and have gone to tender for construction.
• Stonehaven Park playground built with accessible features.
Highlights of 2019
• Worked with Kincardine & District Secondary School to complete an additional
StopGap Ramp for a local business.
• Accessibility Advisory Committee developed plans for a short video to highlight
accessible features throughout the Municipality including the Mobimats, beach
wheelchair, accessible washrooms, StopGap Ramps, and accessible picnic
tables.
• Updated the Multi-Year Accessibility Plan to include a more detailed section on
Preventative and Emergency Maintenance of Accessibility Elements.
• Updated the Accessibility Advisory Committee’s Terms of Reference.
• Policy GG.1.9 Remuneration, Council & Others was updated to include
reimbursement for accessible transportation costs.
• Updates to Electronic Participation section in the Municipality of Kincardine
Procedure By-law to reduce the amount of time required to apply.
• Replaced the existing municipal website and worked to upgrading it to make it
WAGG 2.0 Level AA.
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• Continued conversion of necessary historic documents to meet new accessibility
requirements and continued developing all new documents in accessible formats.
• Ongoing Emergency Planning for people with disabilities.
• Temporary service disruptions in the Municipality were posted on the municipal
website.
• Updated Municipality’s Procedure By-law No. 2013 - 161 to include electronic
participation at committee meetings.
• Creation of a Trails GIS (Geographic Information System) Storybook highlighting
accessible features.
• Three new accessible washrooms were constructed at the Marina, Dunsmoor
Park and the Soccer Fields.
• Whitney Crawford Community Centre project worked on tender ready drawings
that meet FADS.
• Planning of an accessible gate at the Davidson Centre Track for access to the
track that will be completed in 2020.
• Review and installation of five concrete bollards at the medical clinic due to
safety concerns
• Review of relocation accessible parking spaces on Lambton Street to in front of
286 Lambton Street and the creation of a new accessible parking space near 316
Lambton Street.
• Installed Stonehaven Park accessible equipment.
• Review of Bervie Pak playground equipment with accessible features.
• Enabling Accessibility Fund Grant to update the accessible family change room
and purchase new accessible pool lift.
• Road and sidewalk improvements completed on Broadway, Connaught Park and
MCR projects.
• Trail improvements at Stonehaven Park.
• Regraded and resurfaced foot path at end of Mechanics.
Highlights of 2020
• Accessibility Advisory Committee worked with the Tourism Department to create
a short video to highlight accessible parking.
• Updates to Electronic Participation section in the Municipality of Kincardine
Procedure By-law to include Council participation and updated requirements per
the Municipal Act.
• Completed Accessibility Survey.
• Expansion of Queen Street Bridge sidewalk to 1.84 m wide.
• Reviewed the Phase 3 Renovations at the Kincardine Center for the Arts.
• Ensured documents were available in an accessible format upon request.
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• Continued conversion of necessary historic documents to meet new accessibility
requirements and continued developing all new documents in accessible formats.
• Temporary service disruptions in the Municipality were posted on the municipal
website.
• Review of Site Plans of wedding venue on Bruce Saugeen Townline, Campbell
Ave Development and mixed us building on Queen.
• Began development of an Accessible Site Plan Checklist.
• Reviewed Queen Street closure application for Queen Street Promenade and
affects on accessible parking.
• Reviewed Outdoor Patio Policy applications and affects on accessibility.
• Created temporary accessible parking spots during Queen Street closure and for
spot covered by Outdoor Patio.
• Expansion of Queen Street Bridge sidewalk to 1.84 m wide.
• Reviewed the Phase 3 Renovations at the Kincardine Center for the Arts
• Review of Municipal Administration Centre Signage.
Highlights of 2021
• Accessibility Advisory Committee debuted a short video highlighting the need to
raise awareness regarding accessible parking and “Respect the Space”.
• Advocate for accessible transportation with Saugeen Mobility
• Public Input on accessibility to aid in developing and Inclusion, Diversity, Equity,
and Access (IDEA) Strategy.
• Continued to work on the municipal website to conform with the World Wide Web
Consortium Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.
• Continued to work on various municipal social media sites to ensure compliance
with WCAG 2.0 Level AA
• Purchased and implemented website scanning tool to assess and identify areas
for mediation to conform with the World Wide Web Consortium Web Content
Accessibility Guidelines (WCAG) 2.0 Level AA
• Identified workshops to train staff on how to create accessible documents -
implementation in 2022.
• Creation of additional accessible parking spot on Queen Street and creation of
curb stop at existing accessible spot.
• Creation of curb stop on Gary Street to assist with access to sidewalks from
Bruce County Mixed use housing.
• Installed fixtures in the change rooms and washrooms at the Tiverton Sports
Complex that were compliant with Facility Accessible Design Standards.
Highlights of 2022
• Advocate for accessible transportation with Saugeen Mobility
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• Advocate with the Kincardine Business Improvement Area and the Kincardine
and District Chamber of Commerce to increase accessible businesses.
• Provided a presentation during Accessibility Awareness Week at the Business
IDEA Breakfast Meeting.
• Liaised with organizations that provide accessibility services in the Municipality
including Fanshawe College’s Personal Support Worker Program, Home and
Community Support Services Grey Bruce, and Canadian Mental Health
Association.
• Reviewed Site Plan for Staybridge Hotel Phase 1.
• Reviewed Queen Street closure application for Queen Street Promenade and
affects on accessible parking.
• Reviewed Outdoor Patio Policy applications and affects on accessibility.
• Reviewed Election Accessibility Plan.
• Ring My Bell initiative to provide doorbells to businesses to aid in accessibility.
• Accessibility Advisory Committee developed plans for a short video to highlight
accessible features throughout the Municipality including the Mobi mats, beach
wheelchair, curb cuts, Ring by Bell doorbells, audio for crosswalks and
accessible picnic tables.
• Members of Accessibility Advisory Committee participated on the Queen Street
Reconstruction Advisory Group and the Waterfront Master Plan consultations.
• Worked with Kincardine & District Secondary School to complete an additional
StopGap Ramp for a local business.
• Accessibility Survey Completed.
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Appendix B
Multi-Year Accessibility Plan Consultation Survey
We need your help to make Municipality of Kincardine services, programs, and
buildings more accessible for people with disabilities!
The purpose of this survey is to record your experiences with Municipal services,
programs, and facilities, as we create the next Municipality of Kincardine Accessibility
Plan as part of our commitment to the Accessibility for Ontarians with Disabilities Act
(AODA). The answers you provide today will help inform the Municipality of gaps and
barriers that currently exist for people with disabilities and provide us with ideas on how
to reduce and/or eliminate existing barriers.
For accessible survey formats or communications supports (paper, large font, etc.),
please contact clerk@kincardine.ca or 519-396-3468 ext. 7111.
1.0 Please check all that applies to you
• Person with a disability
• Family member, friend, or caregiver of a person with a disability
• Employed or volunteer at an organization that provides services to people
with disabilities
• Merchant or businessperson
• Permanent Resident of Kincardine
• Seasonal Resident of Kincardine
• Employed in Kincardine
• Visitor to Kincardine
• Other (please specify)
Design of Public Spaces
2.0 Which municipally owned facilities do you visit if any? Please check all that
apply.
• Municipal Administration Centre
• Underwood Community Centre/Office
• Davidson Centre
• Tiverton Sports Complex
• Armow Hall
• Parks – please specify Municipal Administration Centre
• Underwood Community Centre/Office
• Davidson Centre
• Tiverton Sports Complex
• Armow Hall
• Parks – please specify
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• Beaches – please specify
• Marina
• Lighthouse
• Kincardine Library
• Tiverton Library’
• Other – please specify
3.0 Do you or anyone in your family/residence routinely face any accessible barriers
to access within the Municipal Facilities?
• Yes
• No
If yes, please specify which type of barrier and the location
4.0 Have you or anyone in your family/residence encountered any accessible
barriers in accessing trails, walkways, and/or sidewalks?
• Yes
• No
If yes, please specify which type of barrier and the location
Customer Service
5.0 Do you or anyone in your family/residence participate in any Municipal program
or activities? (e.g., summer playground, recreation programs, community events,
council, or committee meetings etc.)
• Yes
• No
6.0 Have you or anyone in your family/residence encountered any accessible
barriers to participating in a Municipal program or activity?
• Yes
• No
If yes, please specify which type of barrier and the program or activity
7.0 Have you or anyone in your family/residence encountered any accessible
barriers in customer service at Municipal facilities?
• Yes
• No
If yes, please specify which type of barrier and the location
Information and Communications
8.0 Have you or anyone in your family/residence encountered any accessible
barriers to receiving information or communications from the Municipality? This
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includes but is not limited to technology and signage, Municipal website,
Municipal social media, printed materials and other Municipal correspondence,
water and property tax billing, maps and public meetings, consultations, and
events.
• Yes
• No
If yes, please specify which type of barrier and the location
Employment
9.0 Have you or anyone in your family/residence encountered any accessible
barriers to applying for employment or volunteering opportunities?
• Yes
• No
If yes, please specify which type of barrier and the location
Transportation
10.0 Have you or anyone in your family/residence encountered any accessible
barriers to transportation in the Municipality? This includes but is not limited to
accessible parking at Municipal facilities and private transportation companies
operating within the Municipality.
• Yes
• No
If yes, please specify which type of barrier and the location
11.0 In your opinion, what are the top priorities for improving accessibility in the
municipality?
12.0 In your opinion, what is already working well in making the Municipality
accessible?
13.0 If you have specific problems accessing municipal services, buildings, or
infrastructure, please tell us about the problem.
You can request accessible formats of Municipal public documents and we welcome
your comments on the accessibility of our services, programs and facilities through the
following channels: by phone at (519) 396-3468 ext. 7111, by email at
clerk@kincardine.ca and in person or by mail to the Municipal Administration (1475
Concession 5, RR #5, Kincardine, ON N2Z 2X6)
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Appendix C
What we heard
The following sections provide an overview of what we heard from the community
through the public survey posted on www.kincardine.ca . Some of the feedback
received relates to planned accessibility initiatives, which confirms that these priorities
are responsive to the priorities for the community. Some comments were not within the
scope of the Municipality and these comments have been shared with the appropriate
organizations/authorities (such as private operators or groups).
Customer Service
Public Comments
• Access to the Davidson Centre office
• Lack of signage regarding the best entrance to use for accessibility at the
Davidson Centre and Tiverton Sports Centre during events.
• Ease of use of program for registering for Municipal programing.
• Accessible programming required for all age levels.
2023-2027 Accessible Goals
• Continue use of Customer Service staff at the Davidson Centre main accessible
entrance to assist customers.
Information and Communication
Public Comments
• Website is hard to navigate.
• Text on tax bills is small and hard to read.
• Live stream of Council meetings audio and video
2023-2027 Accessible Goals
• Live stream of Council meetings including closed captioning on Municipal
YouTube in 2023.
• Continued upgrades to the website.
Employment
Public Comments
• Additional training for staff in accessibility and diversity.
2023-2027 Accessible Goals
• Continue to provide all staff and volunteers with Accessible Customer Service
Training.
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• Provide opportunities for staff and volunteers to attend workshops regarding
inclusion, diversity, equity, and access.
Design of Public Spaces
Public Comments
• No elevator and ramps at the Davidson Centre make it hard to navigate.
• More accessible seating on Queen Street.
• Lack of accessible playgrounds.
• High counters in Davidson Centre Office.
• Timing on crosswalks – not long enough for people to cross
• Uneven interlocking brick on Queen Street
• Access to beaches – Boardwalk and mobi mats need additional work
• Access to Kincardine Library
• Uneven sidewalks and not enough sidewalks in community
• Beach boardwalk – condition and sandy makes it slippery
• Require accessible picnic shelters and picnic tables.
• More accessible parking spots – on Queen Street and at Davidson Centre.
2023-2027 Accessible Goals
• Reconstruction of Queen Street – interlocking brick will be removed, more
accessible access to Kincardine Library and no step access to more businesses
and increased seating.
• Improved beach access through additional Mobi Mats and constructed paths.
• Waterfront Master Plan to look at and plan for improvements to waterfront area
including accessible features.
Transportation
Public Comments
• Accessible Transportation is limited or not available at all
2023-2027 Accessible Goals
• Continue to work with Saugeen Mobility and other community partners to
promote and enhance accessible transportation